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Business Administrator Apprentice - Level 3

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

Our client has an exciting opportunity for a Level 3 Business Administrator Apprentice to join the team. You must be enthusiastic, adaptable, well-organised and be able to work on your own initiative. This apprenticeship offers a valuable opportunity to gain hands-on experience and develop essential skills in various aspects of business administration.

About Our Client:

They are a leading association dedicated to improving the quality and standards of asbestos training, with the ultimate goal of protecting workers and the public from the risks associated with asbestos exposure. They are committed to promoting excellence in asbestos training through the development and implementation of high-quality training standards, the provision of best practice guidance, and the promotion of safe and responsible working practices within the asbestos industry. As an association, they work closely with their members to ensure that they have access to the latest information, training resources and industry updates, and provide a range of support services to help them achieve their training goals. Their membership base includes a wide range of organisations involved in asbestos training, including training providers, asbestos removal contractors, consultants, and equipment suppliers. The company are passionate about promoting safe and responsible working practices and are committed to working together with their members and partners to achieve their shared goal of protecting workers and the public from the risks associated with asbestos exposure.

The Role:

Possible start date: ASAP

Monday to Friday between 9am to 5pm

Total working hours: 37.5

What you will do in your working day:

Ensure that all processes are followed to promote a quality service and compliance to legislation such as GDPR throughout their service.
Accurately enter data into their bespoke software.
Coordinate inquiries from initial contact to completion, ensuring customer satisfaction.
Maintain a comprehensive understanding of the organisation’s services.
Signpost customers effectively using your product knowledge and excellent communication skills.
Work collaboratively with colleagues to maximise future potential and promote the brand professionally.
Provide accurate and friendly information to customers, both verbally and in writing.
Efficiently manage the email inbox, directing inquiries to the appropriate person or departments promptly.

The training you will receive:

Level 3 Business Administration qualification.
All training is undertaken online, through a combination of self-paced eLearning and live online classes.
Functional skills in English and Mathematics, if required.

Prospects: