Client Services Assistant
Location: Market Harborough, Leicestershire
Hours: This is a part-time role requiring 20 to 24 hours per week, Monday to Friday. Specific working hours can be discussed to accommodate mutual flexibility.
Renumeration: £14.50 per hour + 5% employer pension + 25 days holiday
Join our client's team as a Client Services Assistant!
They are a leading and growing consultancy specialising in international tax incentives and grant bid writing. Their mission is to provide exceptional client service and be the most trusted name in their field.
If you thrive in a client-facing role and take pride in delivering first-class professional service, this is the perfect opportunity for you. Our client is looking for a proactive, highly organised individual with an outgoing personality who enjoys taking initiative. If that sounds like you, they’d love to hear from you!
Key Responsibilities
- Serve as the primary contact for all UK and Irish inbound enquiries, conducting initial assessments and escalating qualified leads.
- Manage and update the CRM to track prospective clients through the business development journey.
- Engage existing clients to initiate new claims and coordinate with the delivery team to assign the right specialists.
- Handle incoming calls, screen them, and direct to the appropriate team members.
- Provide administrative support to the wider team as needed.
Experience & Skills Required
The ideal candidate for the Client Services Assistant role will be confident, self-motivated, and possess strong verbal and written communication skills. A minimum of two years experience in a client services role, ideally within a B2B environment, is required. Proficiency in Microsoft Word and Excel is essential.
If this sounds like you, then please apply now.
