Clinic Administrator

Contract: Permanent, Full-time (37.5 hours per week); Monday to Friday between 8.30am - 4.30pm

Salary: £22,795.50 per annum

Location: Oxford

MAIN OBJECTIVES

SPECIFIC DUTIES

Provide overall supervision of the clinic and reception.
Organise documentation and equipment for all Clinicians working from the clinic.
Ensure all clinical paperwork scanned and uploaded to in house systems within Medigold’s SLA’s.
Maintain relevant stationery supplies, medical and non-medical, to ensure the smooth day to day running of the clinic and administration functions.
Meet and greet visitors to the clinic.
Triage telephone calls, messages and e-mails as appropriate – all voicemails to be responded to within 2 hours.
Dealing with incoming and outgoing mail and deliveries and co-ordinate courier services as and when required.
Make efficient use of the in-house systems – Medigold One & Core.
Arrange diary bookings, sessions and report release.
General administration with the Clinic.
Daily/Weekly/Compliance/Security Checks as specified in Clinic Reception and Administrators Handbook.
Complete Fire Safety Training and First Aid Training and carry out role of Fire Marshal.
Liaise with Management and Head Office Personnel to maintain a safe working environment.
Assisting with colleagues work during absences.
Attending meetings and training sessions as required.

REQUIREMENTS FOR THIS ROLE

Essential

A minimum of 2 years office experience.
Previous experience of dealing with clients and customers.
Offer flexibility in working pattern as required.
Time & Diary Management – must be able to manage own time.
Demonstrable experience of effective internal and external stakeholder relationships.
Knowledge of Outlook, Word and Excel.

Desirable