Role: Deputy Manager
We are looking for a motivated and experienced Deputy Care Manager to join our leadership team in a dynamic domiciliary care service supporting individuals to live independently in their own homes. As Deputy Manager, you will play a pivotal role in the day-to-day running of the service, working closely with the Registered Manager to lead, support, and develop a large team of dedicated care professionals.
Key Responsibilities:
Provide strong leadership to a team, promoting a positive and supportive working culture
Drive high standards by supporting with the recruitment, training, and performance development of care staff
Ensure care is delivered in line with individual care plans, regulatory standards, and best practice guidelines
Take an active role in rota planning and ensuring adequate staffing levels at all times
Lead and manage staff performance, including conducting supervisions, appraisals, and managing disciplinary or capability issues
Support with compliance and quality monitoring in line with CQC requirements
Assist in audits, care reviews, risk assessments, and safeguarding investigations
Build strong relationships with clients, families, and external stakeholders
Deputise for the Registered Manager as required, including attending meetings and liaising with regulatory bodies
Liaise effectively with local authorities, health and social care professionals, and other agencies to ensure coordinated and high-quality care delivery
Be part of the on-call rota and respond to emergencies or staff absences as needed
What We're Looking For:
Experience in a senior care role within domiciliary care (e.g., Senior Carer, Field Care Supervisor, Team Leader, etc.)
Preferably NVQ/QCF Level 3 in Health & Social Care
Strong leadership and team management skills
Excellent knowledge of CQC regulations and safeguarding procedures
Strong organisational and communication skills
Ability to work flexibly, including some evenings/weekends/on-call duties
A full UK driving licence and access to a vehicle
You’ll have access to:
- NVQ and in-house Training and development for your role and future Career with us
- We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
- Employee Assistance Programme
- Mobile phone and other required tech
- Company pension scheme
- 25 days holiday entitlement + bank holidays on top
- Paid DBS/PVG
- Mileage Allowance
- Service and recognition rewards
About Cera
Cera’s vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.
We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.
To read more about Cera click here: https://ceracare.co.uk/why-cera
