Field Service Engineer - EPOS

Field Service Engineer – Early 2025 Start



Location: South West, Devon, Cornwall & surrounding areas

Reports to: Technical Service Manager

Salary: On target earnings of £33,250 annually

Role Overview:

Are you an engineer with an EPOS background? Would you enjoy working for a business that truly cares for its engineers? Are you looking for an opportunity that offers career progression in a fast-paced environment?

If this sounds like you, we have the perfect role!

Join a forward-thinking company specialising in technologies for petrol forecourts and convenience stores. This exciting position offers a variety of challenges, including working on EPOS systems, EV chargers, payment terminals, and other forecourt equipment.

With a focus on training, support, and career development, this role is ideal for someone eager to learn and grow within a supportive environment. Flexibility is required to occasionally cover other parts of England.

Benefits:

• Company Van: Fully equipped for your needs, including fuel expenses.


• Annual Leave: 25 days holiday per year.


• Work-Life Balance: One weekend in four on-call with additional flexibility.


• Supportive Culture: Daily support to ensure success and satisfaction.


• Professional Growth: Opportunities to progress within engineering or into other areas of the business.


• Additional Perks:
  
  
  
  • Additional leave
  
  
  • Company pension
  
  
  • Employee discount
  
  
  • Free or subsidised travel
  
  
  • Free parking
  
  
  • Referral programme
  
  
  
  

Key Responsibilities:

• Fault diagnosis, repair, and maintenance of:
  
  
  
  • Mechanical and electronic petrol forecourt equipment (fuel pumps, POS, tank gauges, DCDs, etc.).
  
  
  • EPOS systems, peripherals, back-office PCs, servers, routers, and network equipment.
  
  
  
  


• Perform planned preventative maintenance programs.


• Assess and report accidental damage for costing purposes.


• Commission new and refurbished sites.


• Manage van stock inventory.


• Verify and calibrate new and refurbished fuel dispensers (subject to certification).


• Adhere to health and safety procedures, ensuring consistent and professional attendance and punctuality.

Skills and Experience:

• Technical Expertise: EPOS or IT skills with experience in troubleshooting and maintenance.


• Communication Skills: Able to interact effectively with customers on-site.


• Team Player: Works well with others to achieve common goals.


• Proactive Attitude: Demonstrates a can-do approach and thrives under pressure.


• Organisational Skills: Methodical and organised in task management.


• Flexibility: Willing to travel as required and adapt to changing schedules.

Company Culture:

The company prides itself on fostering a supportive and inclusive environment where employees feel valued. Training and development are prioritised, ensuring engineers are well-equipped to succeed. The organisation’s commitment to work-life balance and employee satisfaction makes this a fantastic opportunity to grow your career. Become part of a team where your skills and dedication are valued and rewarded.

Additional Information:

This role requires on-call work one weekend in four, with a willingness to travel up to 50% of the time. The company values its engineers and offers comprehensive training and support to ensure a fulfilling and successful career.

For further information about this exciting opportunity and to apply, please submit your CV for immediate consideration.