Freight Forwarding Assistant

Job Title: Freight Forwarding Assistant

Location: Immingham

Salary: £25,000 - £30,000 (subject to experience)

Reports To: Freight Forwarding Manager

Role Overview:

We are seeking a proactive and skilled Freight Forwarding Assistant to manage the smooth operation of forwarding activities. This role involves handling the entire process, from quoting to invoicing, ensuring top-tier service and operational excellence. The ideal candidate will bring expertise in customs formalities, logistics negotiations, and a strong understanding of freight forwarding operations.

Key Responsibilities:

• Oversee import and export customs formalities in the UK and abroad, including customs entries for both imports and exports.


• Utilise knowledge of systems such as Destin8 (advantageous).


• Manage relationships with shipping lines, particularly those serving Iberian, Italian, Benelux, and Chinese markets.


• Negotiate competitive rates with shipping lines, hauliers, and other logistics partners.


• Ensure efficient communication across all levels and provide proactive problem-solving.


• Maintain operational excellence to exceed customer expectations.


• Utilise Microsoft Excel and Word to support documentation and reporting.

Candidate Profile:

• Experience in freight forwarding, including understanding of logistics chains.


• Strong negotiating skills and ability to stand out in a competitive market.


• Proactive, team-oriented, and capable of independent work.


• Analytical thinker with a creative approach to problem-solving.


• Excellent communication skills and adaptability to diverse business scenarios.

If you have the skills and experience required for this role, we’d love to hear from you!

DMA recruit and source candidates into Service Led Organisations across the Industrial and Commercial space in UK & Europe working with senior, middle management and entry level professionals . If you are looking for a career in Sales, Marketing, Operations, Commercial, Supply Chain, Logistics, H&S , Financial ,Engineering, Technical DMA have a portfolio of clients covering numerous sectors : Infrastructure & Construction , Manufacturing , Environmental & Recycling, Business Services, Engineering and Logistics .