Mortgage Administrator
Location: Chester, UK (onsite)
About Our Client:
Our client stands at the forefront of the mortgage brokerage industry, renowned for their commitment to delivering innovative financial solutions with integrity and excellence. They specialise in providing personalised mortgage and protection advice, helping their clients secure their future with confidence. Their dedication to superior customer service and innovation drives them to constantly seek out new ways to support their clients' financial wellbeing.
The Role:
They are currently looking for a diligent Mortgage Administrator to join their team and play a key role in managing the mortgage application process from initiation to completion. This position is ideal for individuals who excel in communication, organisation and demonstrate a proactive approach to problem-solving.
As a Mortgage Administrator, you will be directly involved in supporting their clients through their mortgage journey, ensuring a smooth and efficient process.
No prior qualification is required as comprehensive training will be provided, making this an excellent opportunity for those keen to develop a career in the financial services industry.
Key Responsibilities:
- Act as the primary point of contact for clients, providing timely updates and responding to inquiries throughout the mortgage application process.
- Liaise with mortgage advisors, lenders, and solicitors to ensure all necessary documentation is accurately processed and submitted.
- Manage the administration of mortgage applications, including the preparation of application forms, collation of supporting documents, and monitoring of application progress.
- Utilise organisational skills to maintain accurate and up-to-date client records, ensuring compliance with data protection regulations.
- Demonstrate initiative in identifying and resolving potential issues that may arise during the application process, ensuring minimal disruption to the client experience.
- Support the team in achieving service excellence by contributing to process improvements and sharing best practices.
- Stay informed of changes in mortgage products, lending criteria, and regulatory requirements to effectively support clients and advisors.
Desirable Requirements:
- Experience in a mortgage brokerage is preferred.
- Alternatively, an adaptable professional with transferable skills and a strong ability to quickly learn and apply new concepts.
Why Join Our Client?
- Competitive salary and opportunities for professional development.
- Comprehensive training program to support your career growth in the financial services industry.
- A supportive and collaborative work environment within a leading mortgage brokerage firm.
- A 4-day working week, promoting a healthy work-life balance.
- A dynamic and inclusive culture that values innovation, integrity, and excellence.
How to Apply:
If you are passionate about starting or growing your career in the financial services industry and possess the skills they are looking for, click apply and upload your CV today.
