Operations Assistant
Location: Hybrid (West London)
Type: Full-time
Salary: £28,000–£35,000 depending on experience
About the Role
Our client is a small but growing social media agency looking for a proactive, organised Operations Assistant to help support the smooth running of their day-to-day operations.
Experience and education are not required. They are much more interested in finding the right person with the right attitude. If you are organised, motivated, and excited to grow with a supportive, close-knit team, they would love to hear from you.
This is a great opportunity for someone who understands social media, enjoys working in a flexible environment, and values a non-judgmental, inclusive workplace. You will be involved in many areas of the business and have the chance to make a real impact as they grow.
Key Responsibilities:
- Support the team with administrative and operational tasks.
- Assist with posting jobs, tracking applicants, and helping onboard new team members.
- Maintain timesheets, records, and basic reporting.
- Help manage and organise client content, social media activity, and internal communication.
- Coordinate simple project tasks and help keep the team on track.
- Assist leadership with day-to-day tasks and special projects.
- Keep documentation and systems organised (they use Airtable, Notion, Matrix, and Google Workspace).
What They Are Looking For:
- No formal experience required, but you must be highly organised and reliable.
- A good understanding of how social media platforms work (Instagram, TikTok, etc.).
- Strong written and verbal communication skills.
- A positive, can-do attitude and willingness to learn.
- Ability to work independently and take initiative.
- Comfortable working in a non-judgmental, inclusive, and diverse environment.
- Good attention to detail.
- Enjoys working in a fast-paced, evolving environment as part of a small team.
What They Offer:
- Full training and ongoing support
- Flexible working hours
- Opportunities to grow within the company
- A supportive, respectful, and non-corporate team environment
- Competitive salary and growth opportunities
About Our Client
Our client is a small social media agency currently expanding after being a dedicated manager working with one very successful client for several years. They are based in West London and will be working with a range of exciting brands and creators. Their team is passionate about building authentic connections, creating engaging content, and helping their clients grow across platforms like Instagram, TikTok, and beyond.
They pride themselves on being collaborative, flexible, and non-corporate creating a supportive, inclusive environment where everyone’s ideas are valued. As they continue to grow, they are looking for team members who are excited to be part of a dynamic, evolving business.
Apply today with an up-to-date CV.
