The Company:
Create innovative climate solutions for buildings, homes, and transportation
One of Europe's leading specialists in air and cooling systems.
Dedicated to setting exceptionally high standards that ensure superior performance and reliability.
Products are designed to meet the diverse needs of our clients, providing efficient and adaptable solutions.
The Role of the Service Engineer
Ability to diagnose system problems when servicing products and equipment on assigned projects and customer site visits.
Attend customer sites to carry out work for Planned Preventative Maintenance (PPM), Customer Breakdowns, Warranty work, Hire and Commissioning workloads.
Build and maintain strong relationships with customers, acting as a trusted point of contact
Collaboration with Service desk, Sales, and Operations Team: Establish strong communication channels to share key customer insights
Able to use cutting edge software and technology, along with a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units
Reporting and Analysis: Generate regular reports on completed invoiced work orders
Customer Relationship Management: Foster strong relationships with customers through exceptional customer service
Communications with supervisors, regions service managers and senior technicians, and customers on updates and to drive continuous improvement.
Benefits of the Service Engineer
£30k - £45k Salary
Paid Door to Door
Overtime
Company Van
Fuel Card
Pension
25 days holiday + bank holidays.
The Ideal Person for the Service Engineer
Proven experience in service or field-based technician role
Strong knowledge of customer service principles
Effective communication skills
Analytical thinking and problem-solving abilities
Proficiency in using, Apps, diagnostic software, and MS Office Suite
Knowledge of manufacturing industry an advantage;
Able to work with minimal supervision
Appropriate skilled based certificates with F-Gas
Able to cover standby and call outs on a planned scheduled basis to include weekday, weekends and bank holidays
Proficient in using Microsoft Office Suite
UK Drivers licence
If you think the role of Service Engineer is for you, apply now!
Consultant: Joshua Cumming
Email:[email removed]
Tel no. 0208 397 4114
Candidates must be eligible to work and live in the UK.
About On Target
At On Target, we specialise in sales, technical and commercial jobs in the Engineering, Construction, Building Services, Medical & Scientific, and Commercial & Industrial Solutions sectors, enabling our consultants to become experts in their market sector. We place all levels of personnel, up to Director across the UK and internationally.
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