Solutions Architect to lead platform user experience designing and implementing front end improvements such as self service through collaboration with senior stakeholders, developers and enablers.
Skills
Solutions Architecture experience of front end development and user experience improvements.
Service Portal development and configuration knowledge.
JavaScript, HTML, CSS and REST or SOAP API Web development background.
Virtual Agent or similar conversational AI platform exposure.
Computer Science, Information Technology or related degree.
Role
Design front end platform enhancements improving usability.
Ensure that the architecture is scalable and secure
Provide technical guidance and mentorship to development teams on front end development best practices.
